Our FAQ Page

When it comes to heating or cooling your home, HVAC systems are crucial. However, what happens if your once reliable system ceases to work? Easy, you need to call our HVAC service to come and repair it. The following are some of the questions we at Patterson Heating & Air Conditioning are asked on a regular basis so keep on reading to find out what the answers are.


Tell me some more about your heating service?

Gladly, take a journey with us way back to 1977, yep, over 40 years experience, as this is the year we first opened our business. Our goal then, as is now, was to provide our clients with affordable services, no corners cut, and we continue to do this with each and every client.


Do you have insurance?

Of course, not only that, we are fully licensed, certified and bonded. When going into people’s homes or places of business, our clients are trusting us to care and maintain their property as if it were our own. Having all these in place shows our clients that we are serious about what we do.


What about warranties and estimates do you offer them?

Yes, let us address the warranties first, our warranties differ on workmanship, labor, parts, etc., for more information please call us and ask. Now, with regards to free estimates, yes we do offer them. We do this so each of our clients can compare our prices and workmanship with other so-called competitors in the area, so they know they are getting excellent value for money when hiring our services.


When is it convenient to call you to book an appointment?

We are available from Monday to Thursday from 8 am to 5 pm, Friday 24 hours, and weekends we are closed.


Payment methods what do you accept?

Cash or check.


Do you only work with residential customers?

No, like mentioned before we also take on commercial clients.


Other than Lancaster, SC, do you work anywhere else?

Absolutely, below are all the cites we work in. If we have failed to include yours, please call us and ask.

  • Springdale, SC
  • Irwin, SC
  • Fort Lawn, SC
  • Lancaster Mill, SC;
  • Elgin, SC


Other than HVAC installation, what other services can I expect from your company?

We provide the following:

  • Heating Installation
  • Gas Piping
  • Heat Pumps
  • Air Conditioning Installation
  • Custom Sheet Metal Work
  • Duct System Installation


Why is air conditioning ductwork so important?

Because, very similar to people, an HVAC system comes with a circulatory system which is known as ducts. In order to channel the conditioned air to the numerous vents, the ductwork is in place to deliver it, in addition to removing the waste to the exterior of your home. There are 3 purposes served by ductwork which are, holding cool air in the summer, bringing warmth in the winter, and supplying ventilation for better air quality throughout the year.


This concludes our post, we do hope you found our article informative. If you are a Lancaster, SC based home or business owner that is in need of HVAC maintenance and the like, please call Patterson Heating & Air Conditioning at (803) 232-8139 today.

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