What to Ask Before Hiring AC Technicians

What to Ask the Heating Service Providers

While you might not be familiar with which questions to determine what’s wrong with a malfunctioning HVAC unit, you must know which questions to ask your HVAC service provider who’ll be doing the repairs. If you’re planning to hire your local company for the installation of a new unit, it’s easy to get caught up focusing on the features and costs, eventually forgetting to ask some important questions to ensure you’re hiring a trained and professional company.

Below are 3 of the questions you should ask when hiring one:

How long have you been in business?

Before you get started with the repairs, it’ll put you at ease to know that the team doing the work has been in business for years. Even if a company has a starting point, you don’t want to hire a newly established company when the time comes to maintain your unit. In most companies, you must check out the companies you want to hire and learn more about how much experience they have with the installation or repair work.

What kind of warranty do you provide?

Even if your installer does everything perfectly the first time, warranties are needed. Your heating service provider can’t guarantee that the unit they’ve installed was made without damages. Never hire a local company that won’t provide you with a warranty. If you’re given a warranty, know that the longer the warranty, the better. Make sure you understand what it covers and ask for a written one so you can compare different warranties.

Will you provide a service contract?

Even if service contractors aren’t as important as written estimates and warranties, you can still ask for them! For a yearly or monthly fee, the same HVAC service provider who installed your unit will do the checkups and maintenance to make sure everything’s in good shape. It can be used to extend the life of your unit, but it can be helpful in cases minor problems are caught before they turn into something more complicated.

Patterson Heating & Air Conditioning is the heating service provider you need! If you need the assistance of our Lancaster, SC team, you can call us at (803) 232-8139 for more information on our products and services.

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